FAQs for Gift Cards

Can a gift card be used more than once?

Yes, provided there is still a balance remaining on the card.

Can gift cards be reloaded?

No, you can't reload or top up a gift card.

Can I customise the amount for a gift card purchase?

Yes, if the denomination is not listed, simply shoot us a message and we can assist you further

Can more than one gift card be used towards a purchase?

Yes. A customer can redeem more than one gift card during checkout.

How do I check the gift card balance?

Customers can't check their own gift card balance. Message us and we can check the information for you.

Can a gift card be used to buy a gift card?

No, you can't use a gift card to buy another gift card.

Can a gift card be used to pay for shipping and taxes?

Yes, gift cards are applied to the final order total which includes shipping.

Can I apply a discount to the purchase of a gift card?

No, discounts cannot be applied to gift cards.

Can gift cards be used in conjunction with a discount code?

Yes, gift cards are a form of payment and can be used in conjunction with a discount code.

Can gift cards be refunded or exchanged for cash?

No, gift cards cannot be refunded or exchanged for cash.